Refund policy

Because we’re a small-batch, handmade brand — and many of our items are made to order — we’re unable to offer refunds for change of mind once an order has been placed. We hope you understand that every piece is crafted with care, just for you.

If your item arrives faulty, please reach out within 7 days of receiving it so we can help. Depending on the situation, we may offer a replacement or, in some cases, a refund.

Please note that we can’t offer refunds for lost or delayed mail, as this is outside of our control — but we’ll always do our best to assist if you run into any delivery issues.